职位描述
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1.Lead problem solving for customer complaints / field claims, coordinate Field Warranty analysis and systematically follow up corrective / preventive actions.
2.Execute regular product audit and process audit/confirmation to drive value steam complying with guideline / standard /procedures.
3.Act as expert of quality methods / tools (like, FMEA, 8D/PSS, SPC, etc.), driving team to use suitable quality method/tools for systematical problem solving and failure prevention.
4.Define and implement suitable test plan to validate/verify relevant products / processes / components change